Beloved Buddy Memory Quilts's Policies
Once payment is received, clients will receive an informational packet and email interview. They will complete the written interview and send me photographs (digital or hard copy) and/or a box of mementos (bandannas, leashes, blankets, toys, etc) to include in the quilts. The mementos are not required, but do add a very special touch to the quilt. After receiving all of the information, I start my design process. From start to finish my quilts take 4-6 weeks. I sketch, pick a color scheme, transfer drawing to fabric, cut, pin, sew, quilt, bind and embellish to create a finished custom piece that honors the spirit and memory of a beloved pet.
Payment is accepted through paypal.
Buyer pays shipping for any mementos to the Beloved Buddy studio. There is no final shipping charge. Finished quilts are shipped USPS Priority Mail and insured against loss or damage.
Refund & Exchange Policy
Because of the personal, custom nature of this collaborative work, once I receive the interview (and/or mementos), I do not offer a refund or exchange.