Belles and Ghosts's Policies
I dream too much. If there is such a thing. I smile at strangers and love to hear their stories. I'm passionate. About everything. I spend my days dreaming up ideas that I hope help others enjoy the beauty of life. I'm an emotionally-driven curator with an affinity and deep connection to the things that motivate memories, feelings and nostalgia. I exist among a backdrop of woodland and river scenery, in a small rural community in the Midwest. This is my connection to the world of wondrous human sentimentality, a way for me to convey how very lovely I believe life is and my attempt to bring that belief into other's homes. Be Wild and Wonder™, MissySue
Accepting Paypal™ Payment must be received, fully processed and cleared before items are shipped or put into processing. Orders not paid within 3 days of receipt of order will be canceled. **MO residents - tax will be applied to your order.
Orders ship USPS First Class Mail. You will receive a shipping notification when your order is on it's way to you! Tracking numbers update and are typically available within 24 hours of your notification being sent! For heavier items, I will ship via USPS Priority Mail. At checkout, please confirm and double-check that the address you provided is the correct shipping address you'd like the order sent to. Unfortunately, I am unable to change or alter the address after an order is placed and cannot honor requests for an order to be sent to any other address besides the one provided via the order form.
Refund & Exchange Policy
Refunds will be governed by the payment processor's guidelines. I strive to keep my clients happy and returning, so if a problem arises from any purchase, please don't hesitate to contact me right away! I will do everything I can to remedy the situation! I am happy to offer a refund or exchange for items returned in their original condition. Please contact me within 3 days of receipt for any exchange or refund requests. Refunds requested after 1 month of receipt will be considered uncustomary and will be subject to a case-by-case basis. Return shipping costs are not provided and will be the responsibility of the customer. Original shipping amounts can't be refunded for items that have already shipped. Order CANCELLATION/Order Change Requests: Please notify me within 24 hours after placing your order for any cancellation or requests to change an order. I typically process your order in this time-frame and unfortunately, if an order has been printed or is ready to ship, I will be unable to make any changes or cancel the order. We will follow the return/exchange procedures in those circumstances.
Business Hours: 8am-4pm M-F Any orders, inquiries, etc. made during non-business hours will be responded to the next business day. However, this policy isn't set in stone, and I do occasionally check in during non-working hours! GIFT WRAP OPTIONS/NOTES: Requests for personalized notes or gift wrapping will incur an extra fee. A NOTE ABOUT CUSTOM ORDERS: I am now taking on a very limited amount of personal custom design requests. It does depend on the project, so you're always welcome to check with me and see if it's something I can fit in but my commercial projects and design are currently taking up most of my time and each project will be evaluated in consideration with my current design schedule. WHOLESALE: I'm not currently offering wholesale but am taking on custom design projects and collaborations. If you're interested in custom design for your store/brand, feel free to contact me! ©COPYRIGHT LAWS & PROHIBITED INFRINGEMENT all text (within product descriptions, guidelines, terms, etc.), product images, photos, illustrations, visual aspects, etc. are copyright BELLES & GHOSTS© and may not be used in any way. Images may be used for use on blogs, etc., provided a clear and use-able link is provided with said image or post, as well as prominent and unobstructed credit given to BELLES AND GHOSTS©. You may not use illustrations or impressions from products for any commercial use, re-selling, distribution, etc.
MissySue Hanson firstname.lastname@example.org