Barking Dog Designs's Policies
Online payments using your debit card, major credit card, or bank account are accepted instantly through PayPal. A PayPal account is not necessary. Please note that items placed in your shopping cart are not reserved. Once you have chosen your item(s), please proceed immediately to the checkout. Full payment is expected at time of purchase. After 24 hours, unpaid orders will be cancelled and returned to stock.
All orders are shipped with tracking via USPS from Camp Wood, Texas, USA. An email will be sent to let you know your order has been shipped and to provide you with the tracking number. To avoid delay, please confirm the shipping address when ordering. Shipping will be combined when multiple items are purchased together in the same transaction. WEATHER DELAYS: If you live in an area that experiences snowstorms, hurricanes, or other extreme weather conditions, please keep in mind weather delays may add an additional time to the delivery date of your order. For more information (updated daily) about postal facilities that are closed or have mail entry limits because of natural disasters or severe weather conditions, please visit: http://www.usps.com/communications/news/serviceupdates.htm
Refund & Exchange Policy
Returns and refunds are handled on a case-by-case basis. In the event an item arrives damaged, please contact Barking Dog immediately by email so a repair, exchange, or a refund can be coordinated. Returns are accepted within 30 days of receipt of shipment. A refund of the full purchase price (including shipping) will be issued after the item is received in its original, unused condition. Shipping and handling charges for returning items are non-refundable. Requirements for a Full Refund: • Clothing must be unworn • Items must be in new condition • Items must be returned with all original packaging and accessories When returning items, please use a carrier with a trackable service, such as USPS Priority Mail, First-Class Mail parcels, or First-Class Package Service with Tracking service. Note: If you don't use a trackable method to return the package and the package doesn't arrive, or if you refuse the shipment as a method of return, you may not be eligible for a refund. Each one-of-a-kind item is handmade with love and attention to detail. Be assured each item is carefully inspected and packaged before being sent on the journey to its new home.
COLORS: Please bear in mind all monitors display color differently. The colors displayed on your monitor and the actual piece may vary slightly. GIFT PURCHASES: Barking Dog will gladly include a gift card for purchases sent to a third party. Please indicate your personal message to the recipient in the special instructions box at time of purchase. Packing slips showing purchase price are not included in purchases designated as gifts. All items are created in a cat-friendly, smoke-free studio. WHOLESALE ORDERS: Sorry...Barking Dog can not offer wholesale pricing.
Should you have any questions about your shipment or about any of the items listed, please email Barking Dog. "Barking Dog Designs" is a federal registered trademark (Serial No. 77/370,364). All photos and content of this shop are © 2007-2015 Barking Dog Designs.