Artsy Craftery Studio's Policies
Hello & Welcome To Artsy Craftery Studio! I create my products in my SMOKE-FREE/PET-FREE home studio. I ship after payment is processed. If there are any issues or delays, I will keep you posted. If you would like a product customized, let me know. I'll try to work it out with you and create a reserved listing. I'd love to hear your comments and suggestions so don't hesitate to contact me.
I accept Paypal, and you don't need a Paypal account to use it. Just enter your credit or debit card info as instructed. I also expect immediate payment upon placing an order.
All items shipped USPS first class 48-72 hours (2-3 days) after payment is processed. I will alert you if there is a delay in shipping. I try to email all digitals within 24 hours of receiving the paid order. If you haven't received your file in 48 hours after ordering, check your spam folder. If it is not there, please contact me. You will receive the file, without watermark text/lines, after I receive your paid order. I will send it to the email address registered in your Paypal account. If you would like it sent to another email address, add a note in the Note To Seller space in your order. You can also message me with your alternate email if needed.
Refund & Exchange Policy
SATISFACTION GUARANTEED*** I want you to be happy with your experience at Artsy Craftery Studio. If you are ever dissatisfied be sure to let me know. Whether I provide a duplicate, supplement, replacement or refund, I will work it out with you.
~All Products Created In My SMOKE-FREE/PET-FREE Home Studio CLOSED DATES*** Artsy Craftery Studio is closed New Years’ Day, Memorial Day, July 4th, Labor Day, Thanksgiving Eve & Day and Christmas Eve & Day. Orders will be processed the next open day. VINTAGE*** Vintage is not allowed at Aftcra. At other venues, I list items as vintage only if they are 20+ years old. If age is questionable or unknown, I use the terms retro or nostalgic in my listing. GRAPHICS & DIGITALS AGREEMENT*** Digital products are in .pdf, .jpeg or .png format, 300 ppi high resolution, 8 ½ x 11” printout. No hard copy sent, unless otherwise noted. In purchasing graphic and digital products from EmbellishMart, you are agreeing to these terms. Graphics and digitals are non-returnable, non-refundable. You may copy the graphic and/or print the file as often as you desire. May be used for your personal use, and commercial handmades creation by you and occasional helpers. No mass-production/manufacturing. Do not use my graphic and digital products for creation of hate, racist, discrimination, sacrilegious or pornographic materials. You are purchasing the USE only of my graphic and digital products, and all rights remain with me. Please respect my intellectual property by agreeing not to resell, offer for free, nor offer any of it for copying and use by others, in any format or quantity, nor redistribute it in any other way. Please direct those who are interested in my digital products to Artsy Craftery Studio, or have them contact me at firstname.lastname@example.org. If receiving an email file, please check your spam folder in case your digital was received there. According to the venue, it may be a digital download link made accessible to you after you complete your order. If you have problems getting your file, let me know and I’ll be glad to resend it. Thank you for visiting Artsy Craftery Studio. Please come again! Sandi
Find out more about me and connect at: Instagram https://www.instagram.com/artsycrafterystudio/ Google+ https://www.google.com/+SandiHolland Flickr https://www.flickr.com/photos/shmixedmedia/ Pinterest https://www.pinterest.com/ArtsyCraftery/ Linkedin https://www.linkedin.com/in/sandihollandartist WritersCafe http://www.writerscafe.org/SandiHolland