Artful Stitching's Policies
Hello! My name is Sue DeCosta, and I created this site as an outlet for my passion for sewing and machine embroidery. All work is completed by me in my smoke-free, pet-free home. I have been sewing since I was a young girl, and I love a challenge, so special requests and ideas are welcomed. If you don't see what you want, email or call me and we can work together on your special project.
Payment is due in full, via Paypal, prior to shipment of your item.
Depending on the item, all items will ship via USPS priority mail so packages can be tracked. First class mail is available, but I will not be responsible once it has left my location. Insurance is also available at your cost.
Refund & Exchange Policy
No refunds on merchandise unless there is a problem with the workmanship.
You will receive a series of emails with picture attachments to be proofed and approved prior to stitching, and shipping. Items will not stitch or ship without approval.