Payment Policy

Payment due at time of purchase. Orders may be cancelled within 12 hours that the order has been placed. Beyond that, please email amy@amyevejo.com and I’ll accept cancellation requests at my discretion.

Shipping Policy

In stock items will ship within 3 days. Backordered items (items not in stock) will ship anywhere between 3 days and 4 weeks, depending on the item. The turnaround time is posted on each product description. All US shipping is free for orders $100 or more. Orders under $100 ship for $5 flat rate. All orders are shipped with tracking and insurance, via USPS, and you’ll receive your package within 3 days of ship date.

Refund & Exchange Policy

I want you to love your Amy Eve Jo goods, so items in original/new condition may be returned within 30 days of ship date, for a refund or shop credit.

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