All Things Made by Kelly's Policies
All payments must be received within 3 days unless satisfactory arrangements are made. Any questions please contact me.
I will ship VIA USPS within 3-5 business days of cleared payment. For Custom made items I will ship within 3-5 business days once the item has been completed. Delivery Confirmation is included whenever possible on domestic orders. Insurance is optional, but I am NOT responsible for items lost or damaged in shipping - if you would like to purchase insurance on your order, send me an message as soon as possible to make arrangements to purchase USPS insurance.
Refund & Exchange Policy
As a general rule, all sales are final. Be sure to read all item descriptions carefully before making a purchase. I would consider making an exception on an individual case basis. That said, please contact me within 3 days of delivery if you would like to make a return. The buyer is responsible to pay return shipping. I want you to be totally satisfied with your purchases - please do not hesitate to contact me with any questions - Thanks!
Thank you very much for your shopping with me. I really appreciate your business. Any questions you may have please contact me. Please note a feedback will be left upon receiving a feedback from you. If you have any problems please contact me before leaving neutral or negative feedback. I will always do my best to solve any problems!