Our shop policies are fairly standard but if you do not see it please do not hesitate to ask us.

Payment Policy

Paypal address is:

Shipping Policy

Our shipping is unique because of our remote location on Kodiak Island Alaska. We only get a seaplane one time a week for incoming and outgoing mail so we ship on Tuesdays only. And only USPS Processing time The time I need to prepare an order for shipping varies. For details, see individual items. Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Refund & Exchange Policy

I gladly accept returns, exchanges, and cancellations Contact me within: 14 days of delivery Ship items back within: 30 days of delivery Request a cancellation within: 24 hours of purchase The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Questions about your order? Please contact me if you have any problems with your order.

Contact Information

AK Rug Co PO Box KPY Kodiak AK 99697 3606333719 VOIP phone

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