Introduction

Hello and welcome to Afterwise! Here you will find a small collection of nature inspired handmade goods. To see my full collection, please visit me here: https://www.etsy.com/shop/afterwise - STAY SOCIAL - ► Facebook: https://www.facebook.com/afterwisehandmade ► Pinterest: https://www.pinterest.com/afterwise/ Other places you can shop Afterwise: https://www.zibbet.com/afterwise >>>----------------> WHOLESALE + BULK If you own a B&M Store Front within the United States and are interested in carrying products by Afterwise, I do offer wholesale/bulk pricing. Please contact me to discuss further details. I am sorry, but I do not offer consignment at this time.

Payment Policy

I currently accept PayPal. Payment is due in full immediately upon purchase. Thank you.

Shipping Policy

►►► UNITED STATES CUSTOMERS Items are shipped 3-5 days after payment has cleared via USPS First Class with a tracking number. If for some reason I am behind on processing, you will be notified. I ship directly to the address given upon checkout, so please, be sure all your information is correct before confirming your purchase. If you would like to upgrade shipping or insure your parcel, please contact me before purchasing. ►►► INTERNATIONAL CUSTOMERS I ship USPS First Class and all items are shipped within 3-5 days of receipt of payment. If for some reason I am behind on processing, you will be notified. I ship directly to the address given upon checkout, so please, be sure all your information is correct before confirming your purchase. International Orders normally take between 10 and 14 days to arrive. However, in rare cases, delivery can take up to 6 weeks. Please allow this time before assuming loss. In the very rare event that your package is lost, stolen, or undeliverable as addressed, I will do what I can to make it right. Contact me via etsy so we can resolve any issues. Additionally, any VAT (value added tax) or Customs fees that may be related to your order are the responsibility of the buyer or package recipient. By law, I am required to fill out the customs documents with the true value of the merchandise. I will not falsify customs documents in order to avoid these fees. If you would like to upgrade shipping or insure your parcel, please contact me before purchasing.

Refund & Exchange Policy

If for some reason you are not 100% satisfied with your purchase, please contact me directly, within one week of receiving your items (and before leaving a public review), as I want to do what I can to assure you're fully satisfied! Any/all items up for return must be returned to me in their original condition, unused. The buyer is responsible for return shipping costs. I will issue a refund, *excluding* shipping costs, once I've safely received the returned item(s). ◄◄◄ CUSTOM ORDERS ►►► I do currently accept custom orders. Please know that all custom orders require payment in full, upfront, before I begin working on your item. Due to the nature of custom made to order items, I simply - can not - give refunds or offer exchanges. Please be sure to address any requests, questions or concerns with me before committing to purchase. Thank you in advance for your understanding. I take every measure to package my items to prevent damage, however, stuff happens. In the rare event your item arrives damaged/broken, I will happily issue a full refund after seeing photos of the damaged goods. In the rare event your package simply does not arrive, contact me as soon as possible and I will do what I can to make things right! Thank you!

Other Policies

Please understand that I work full time, in addition to Aftcra, and can not always respond to messages and/or inquiries immediately. However, because I strive to provide my customers the best service I possibly can, I commit to a 24-48 hour response time. All items in this shop are handmade by me in my pet-friendly (cats), smoke-free home studio. ©Copyright Audrey Walker, Afterwise. If you have any questions regarding my items, shop policies, or just want to say hello, please do not hesitate to contact me. Thank you!

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