Wyatt and Morgan's House's Policies
Welcome to Wyatt and Morgan's House! I strive to make quality hand-made items that are not only useful but beautiful as well. I hope you enjoy my products as much as I enjoy making them!
Once payment is received and cleared, items will be made and shipped within the time stated on the listing. Custom orders may take up to 2-4 weeks. If needed sooner, please message me.
All instock orders will be shipped within 3 business days of payment. Custom or personalized orders have an approximate 2 to 4 week turnaround time. If something comes up to delay your order, I will communicate this to you via email. All Domestic orders are shipped via USPS with Tracking. You will receive a shipping notice once you order has been shipped. International orders will ship through USPS as well. International shipping prices are estimated using the most costly country price group. If your actual shipping cost is less than the estimated amount I will refund you the difference. If your actual shipping is more than the estimated amount, I may send you an additional invoice for the difference (if the actual shipping is greater than $2 more that the estimated amount).
Refund & Exchange Policy
I want you to be happy with your purchase, so please contact me with any concerns you have and I will do my best to make things right! Except in the event of defective merchandise or quality issues, return shipping will be the customer's responsibility. Refunds or exchanges can be made within 10 days for new and unused items. Personalized orders may not be returned, but contact me and we will try and work something out.
Please contact me regarding wholesale orders! Custom orders are always welcome, message me with what you are looking for! See the fabric you like but not in the item you want, let me know and I can see what I can do for you!
If you have any additional questions please contact me at firstname.lastname@example.org