Introduction

Items are handmade. Due to the nature of clay and glaze, items may be slightly different.

Payment Policy

Payment required at time of purchase or custom order.

Shipping Policy

In stock orders will ship within 5 business days. Please allow 6-8 weeks for custom orders.

Refund & Exchange Policy

I will accept returns at the buyer's shipping expense unless item is customized. Custom orders cannot be returned. I will not accept cancelation of customized work 48 hours after order is placed.

Other Policies

Payment Detail and Order Cancellation Policy Payments must clear within 7 business days. If the payment doesn’t clear, I will cancel the order If you decide to cancel your order, please contact me within 48 hours of your purchase. You will receive a full refund. Any other cancellations will not be refunded. • Return, Refund and Exchange Policy Refunds and exchanges will ONLY be processed within 30 days of the date of purchase. **Items must be returned in their original condition in order for a refund or exchange to be processed, less shipping. In the unlikely case that damage occurs during shipment, please return the entire package in order to receive a full refund or process an exchange. If damage occurs during delivery, I will be happy to try and attempt to recreate the original piece. However, many of my pieces are one of a kind and recreating may not be possible. • Shipping Policy • Preferred Shipping Provider: USPS • Product Turnaround (Expected time to ship): in stock: 3-5 business days. Custom orders: up to 6 weeks. Shipping occurs Monday – Friday. Payment must be cleared prior to shipping. No exceptions. Rush Product Options: If you would like to receive any of my products sooner than the 10-12 day lead time period, please email me at [email protected]. • Custom Products If you would like a special requested item, I’m up for the challenge! Please contact me by email at [email protected] with the product you are interested in recreating and the timeframe you are looking to have this completed. I will get back to you with any questions or confirmation. Most likely I will need to create a new product listing for a custom product. I will email this to you once I get the full details from you. • Questions or Comments • Please email this shop at [email protected]. Please do not hesitate to contact me with any questions at [email protected].

Contact Information

If you have any questions, please message me.

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