Wooden Heirlooms's Policies
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & exchanges Not accepted But please contact me if you have problems with your order
After your ring has been completed standard shipping is with USPS First Class Mail . Shipping within the United States typically takes 2-6 days to reach you. Packages shipped Internationally can take from 1-3 weeks, and sometimes longer depending on travel times through customs.
Refund & Exchange Policy
Please make sure to know your ring size when placing an order. Each ring is custom made and cannot be resized or returned, so please be sure of the correct sizing. Exchanges may be possible for non-fitting rings; the purchase price of the non-fitting ring will be applied to a new ring with different sizing. However, the price of shipping will be your responsibility.
Love what you bought? Please leave me feedback! I sincerely love making customized gifts for people, and almost any item in my shop can be made to your liking. Just click the Contact Store button to get started! A few things to know about custom orders: I will not start making your order until the custom order listing has been purchased. Shipping is included in the quoted price. If you would like to me to create something entirely new, pricing will be determined by the materials used and creation time. Once you have approved a custom order, it cannot be changed or cancelled. For custom orders, the time to make varies, but most should be completed in approximately 2 weeks. Are you creating this as a gift for someone? I would love to ship them directly to the recipient! Along with this, your gift can be wrapped, if you wish. When you check out, please include the recipient's address in the "Notes To Seller" box.
Keep up with the shop on social media for exclusive first looks and sale info! Follow Dave'sWoodenHeirlooms on Twitter, Facebook, Instagram and Pinterest. Please do not hesitate to contact me with any questions at woodmanbyday@Gmail.com .