Wildflowers on Arbor Street's Policies
Hello and Thank You for stopping in! We look forward to doing business with you! Please keep in mind that every computer monitor displays colors a bit differently; therefore, the color you see on your screen may vary slightly from the items you receive.
• We accept payment via credit card. PayPal * Please be advised that orders will not be processed until payment is received.
SHIPPING IS FREE! • All orders are shipped via USPS First Class Mail (generally 1-3 business days). • Shipment processing begins once payment is received and takes 1-3 business days. • Please double check your shipping address before submitting your order to ensure that your purchase arrives to you quickly and easily. *** Purchases made during the busier holiday times may take longer than the average 1-3 business days to reach their destination. Please keep this in mind when placing an order during the holiday season.***
Refund & Exchange Policy
• Jewelry: Since jewelry is a personal wear item, all sales are final. We have been creating jewelry since 2002 and have never had a piece returned due to damage, however, if your jewelry purchase should arrive to you damaged please contact us within 48 hours and we will work with you to resolve the issue. If a return is applicable, you may send back the damaged item(s) to be repaired or replaced. The item(s) must be returned within 7 days of return approval. Once we receive your return, your new or repaired product will be shipped to you after 1-3 days of processing time via USPS first class (generally 1-3 business days). • All other products: If you would like to return an item please contact us within 48 hours of receiving your order. Returns are not guaranteed and are handled on a case-by-case basis. • Returns of undamaged items must be returned in their original condition within seven (7) days of return approval. The customer is responsible for return shipping costs of undamaged items. A refund will be made after the returned item has been inspected and will be for the purchase price of the item minus the original shipping cost.