Introduction

Due to all orders being made to order all sales are final. If you would like to adjust your order send me a message and I will do my best to make it happen. All packages are ensured! Any damage or losses on the behalf of USPS will be replaced at no cost to you. We take pride in each and every item we sell to ensure that it is built to a high standard. If you have any issues with your final product, please send us a message and we will get it resolved ASAP.

Payment Policy

Payment due in full at time of purchase

Shipping Policy

Due to the high volume and handmade nature of our products, all orders take 2-3 weeks from order date to ship. Custom orders take 3-4 weeks from order date to ship. All Packages are insured and will be replaced if damaged or lost in mail. To make a damage claim please send a picture and description of damage via Etsy messages. PLEASE BE SURE TO DOUBLE CHECK YOUR ADDRESS. ADDRESS CHANGES MAY NOT BE POSSIBLE AFTER ORDER. Feel free to let me know if you have any more questions!

Refund & Exchange Policy

Please be sure you are sure before you purchase. Since everything is handmade to order returns are hard. I can make it happen for special situations so just hit me up if you have any trouble.

Contact Information

Call or Text 408.234.5423 Email WICKERWOODWORKS@gmail.com

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