What The Foil's Policies
I love the things I create and I hope you do too!
Payment is due within 24 hours of placing your order.
The time I need to prepare an order for shipping varies. Please see individual items for details. Current Processing time is 3 to 5 business days within North America. 4 to 10 business days for international orders. I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Refund & Exchange Policy
I accept Returns, Exchanges and Cancellations. Just contact me within 7 days of delivery, ship items back to me within 21 days of delivery and request a cancellation within 24 hours of purchase. Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: -Custom or personalized orders. -Digital Downloads. -Items on sale. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information: -To communicate with you about your order. -To fulfill your order. -For legal reasons (like taxes).
Questions or concerns about your order? Please feel free to contact me if you have any problems with your order. WhatTheFoil [AT] gmail.com