Victoria Brooke's Designs's Policies
Payments - We accept paypal as our primary form of payment Shipping Policy - We work very hard to ship our prints within 2 business days of receiving your order. **Custom designed prints are subject to longer processing times. International: All orders shipping to countries outside of the United States will ship via USPS first class international mail with tracking information. International buyers are responsible for all custom fees and taxes. Refunds - We want our customers to be 100% happy with their purchases, so if you have any questions or queries please contact us and we will do everything we can to ensure your satisfaction. Due to the nature of our custom products I do not issue refunds. In the case that you no longer need your custom order you have up to 24 hours to cancel your order. A refund will be authorized via paypal, minus $15.00 per order due to our losses and fees. If your purchase amount is less than or equal to $15.00 you will not receive a refund. If Victoria Brookes is responsible for an error on your item we will gladly redo the work, however we will not issue any type of refund.
Refund & Exchange Policy