Van Cura Creations's Policies
Hello and welcome to my shop Van Cura Creations, the place for mystical jewelry with a good helping of celestial and lunar influences. Eclectic art pieces are added occasionally. If you have any questions or would like to have something customized or custom made, don't hesitate to ask! Everything I offer is customizable in size and/or can be made adjustable. Enjoy your time browsing!
Aftcra accepts PayPal and PayPal Guest checkouts. This includes most major credit cards. Please note that orders will not be processed until payment is received.
I offer a flat rate of $4 for shipping and handling. Orders from the U.S. will be shipped via USPS First Class Mail or USPS Priority Mail.
Refund & Exchange Policy
I want you to be 100% satisfied with your purchases and absolutely will work with you if an issue arises. If any item does not fit, please contact me here or through my email. Items with manufacturing errors will be replaced when returned at no additional cost to the customer. Shipping and handling charges are not refundable. As a seller, I am not responsible for items damaged through misuse by the buyer. Custom Orders are NOT eligible for Returns, Exchanges or Refunds. Earrings are NOT eligible for Returns or Exchanges due to sanitary safety concerns.
Items ship within one week of receiving payment, as everything in my shop is made to order. 1-2 weeks is needed for Custom Orders to be handcrafted and shipped.
Email firstname.lastname@example.org with Questions, Concerns or Custom Orders.