UPCYCLE Revolution's Policies
Payment upon order. No partial-payments. If you combine shipping on multiple items, I will refund you $ based on what it actually costs.
Shipping/Processing starts from the time of your order till the order is marked shipped. Transit time does not start until USPS scans the package, unfortunately that may be 24-48 hours after I have make an item shipped. I have no control over the package transit time once my USPS guy picks it up. If you need something by a certain date and unsure of what type of shipping to choose, just send me a message. I promise we can figure it out. Processing time- The time I need to prepare an order for shipping varies. For details, see individual items. On-hand orders: 1-3 Business days Custom: 1 week-10 business days
Refund & Exchange Policy
I gladly accept returns, exchanges, and cancellations Just contact me within: 3 days of delivery Ship items back to me within: 7 days of delivery Request a cancellation: before item has shipped If it's a custom order, contact me. Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Contact me as soon as you unwrap your item if there is a problem. I will do everything I can to resolve the issue. For any damage I require pictures. If your item is not as descried, I require pictures. Most of my items are the only one I have so I can't replace. I do not refund shipping unless I file a claim with USPS for damage during shipment. If you decide to return item for full refund, you pay shipping. I will only refund original shipping cost, not shipping and handling. Handling is normal $1.50 an item.
If you see an Upcycled item you like but not exactly (color, shape, size, theme, artist) your looking for....send me a message. I can probably make it for you. I LOVE custom orders! Remember custom orders take more time and might cost more, so make sure to ask for a custom listing.