Payment Policy

I will ship completed tails once I receive full payment. I begin work on a custom tail once I receive the full payment and have confirmed the order details by conversation.

Shipping Policy

I use flat rate shipping ($6.10) for most items. Tails are shipped with padded envelopes. I am open to adjusting shipping for multiple items.

Refund & Exchange Policy

At this moment I don't offer returns. For custom orders, I do keep up with progress photos and conversation, so you will know exactly what to expect before a custom tail is shipped. If for any reason you want to cancel your order, let me know rather than confirming custom details. I may cancel and refund an order before beginning work on a tail, but not afterwards.

Return to Store Contact UnboundHart