Twine and True's Policies
Hello + Welcome! Thanks for visiting my shop! Invitations are such a big part of your special day and I am here to make sure that the process is as stress free and as fun as possible! The design process is simple. Just select the design you fancy and I will work with you to customize it for your special day. I will need to know your names, your color choices, and your wedding info. You can choose to have the digital file and print them yourself, or I can print them for you. This goes for all of my pieces, not just invitations.
As much as I would love to create beautiful designs for people and give them away for free....unfortunately I have to make a living so I won't be able to email or ship any products before payment is received ♥
For downloadable products, I deliver your document(s) ready for print immediately after you approve your online proofs! For printed products, your completed order will be usually be delivered within 5 business days from the date you approve the proof. Both electronic and free hard copy proofs are available. Shipping within the US is at no additional charge. I can also ship anywhere in the world, contact me for a quote!
Refund & Exchange Policy
Due to the nature of the product, I do not offer refunds once the listing is purchased.
I offer a variety of prints for weddings, showers, birthdays and much more. If you are looking for something special, please contact me directly. I will be happy to customize something for your special event! Be sure to ask me about matching save the dates, menus, place cards and any other paper product you would like to match your invites. I may not have them on our shop, but I am always happy to create them for my awesome clients!
I hope this information cleared up any questions you may have about my shop. If I missed something or you want more information, please contact me directly. I love to chat!! email: email@example.com facebook: www.facebook.com/TwineAndTrue Thank you so much! I look forward to creating amazing designs for your special event!