True Purple Designs's Policies

Introduction

Welcome to True Purple Designs! I specialize in creating traditional and not-so-traditional garters for your special occasion. Each item is handmade to order. Custom orders welcomed! Please contact me to discuss color/embellishment changes or the creation of a totally custom piece.

Payment Policy

PayPal Accepted. Payment is due upon placement of order.

Shipping Policy

All U.S. orders are shipped via USPS Priority Mail with tracking and insurance. *Expedited shipping is available*

Refund & Exchange Policy

I inspect all items carefully before packaging and shipping. Please be sure to measure your thigh accurately. All items are custom made and are non-refundable. If for any reason you are not fully satisfied with your order, please contact me within 3 days of receipt of item and we will work it out :-)

Other Policies

Each garter is custom made- My current production time is about 3-5 days. Please note production and shipping time when ordering to ensure that your item will arrive in time for your event. *Any change to an existing design is considered a custom order, and therefore may take an additional 5-7 days for me to obtain supplies, create and ship your garter* I will discuss any additional times/fees with you before order placement.* Each garter is custom made and may feature both machine and hand sewing techniques. These features are indicative of handmade items and make your garters truly one of a kind. Product photos are published as close to the actual color as possible, however, differences in computer monitors and smartphones may display them differently. ***Garters may contains small pieces and/or elastic that can pose a choking or strangulation hazard. Keep away from small children***

Contact Information

Please contact me at truepurpledesigns@gmail.com