Introduction

Welcome to my shop. I take a lot of care and pride in my work and assure you that it is of top quality.

Payment Policy

Items purchased will be shipped within 3-5 business days after the payment clears. Anything purchased after 17 December, 2015 will not make it to destination before Christmas.

Shipping Policy

Shipping to United States addresses will be done via USPS Flat Rate boxes, as possible, which includes tracking. Large items will be shipped via FedEx. Shipping to Canada will be via FedEx or USPS International Priority Mail, both of which include tracking. I will provide tracking numbers to buyers. USPS Priority Mail Rates United States Small Flat Rate Box - $5.80 Medium Flat Rate Box - $12.35 Large Flat Rate Box - $16.85 Canada Small Flat Rate Box - $19.95 Medium Flat Rate Box - $40.95 Large Flat Rate Box - $53.95 For items that do not fit into one of these boxes, shipping amounts will be provided to you via email. Also, shipping for multiple items in one shipment will need to be provided via IM. I welcome international buyers. Contact me for shipping rates on items you purchase so you have the most accurate information. Certain natural components in my work are not allowed to be shipped to certain countries. Please make sure you are allowed to have them before ordering. Customs officials are very strict about this. Thank you.

Refund & Exchange Policy

Refunds and Exchanges I take pride in my products and hope that you will be pleased with your purchase. If, for some reason, you are not satisfied, please contact me via email (or convo). Items that are not listed as OOAK (one of a kind) can be returned in new, unused condition for a refund. For those items are listed as OOAK (one of a kind), purchase of these items are considered a final sale. No refunds. Please note: The customer is responsible for shipping, we will not refund shipping charges. A trackable shipping method is suggested as we are not responsible for lost or damaged packages.

Other Policies

Care must be taken with beadwork. You should NOT clean it with soap and water, as this will weaken the threads and may result in color changes of the beads (due to soaps, detergents, chlorine, etc..) You should not store your beadwork in direct sunlight as this may cause fading of the bead colors.

Contact Information

email: shilohshepherd@charter.net

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