The Map Collection's Policies
We accept all forms of payment accepted by AFTCRA
Orders will be shipped to the address on the AFTCRA invoice, which the buyer selects at checkout. Please make sure this address is correct. If order is to be sent as a gift to a different address, please manually alter it for that order. I use USPS domestic / international first class mail with online tracking & delivery confirmation. Delivery time cannot be guaranteed, especially at busy times of the year. Please allow 3-5 business days in the US and up to 2 weeks for international orders once the item has been shipped. 5x7", 8x10" and 11x14" prints will be packaged with extreme care in an acid-free plastic sleeve, between chipboard to prevent bent corners and in a rigid envelope to resist bending. All other sizes will be carefully packaged in a strong, sturdy corrugated tube. If you need a rush please let me know and I will send you a quote.
Refund & Exchange Policy
All our map prints are guaranteed. If they do not meet or exceed your expectations please contact us and we will work with you to make it right. Customer satisfaction is our main concern! For items lost, damaged or stolen, we need to file a USPS claim for reimbursement, and will need customer cooperation to do so. You may need to fill in and submit an official form to USPS so that we can resend / refund costs.
Your map will be printed on beautiful high quality heavy-weight paper with archival inks - you will love the way it feels in your hands. Your map print will last for generations!