Introduction

Thank you SO MUCH checking out cozy knits from The Knitted Sparrow. I am so pleased that you found something that will brighten your day. I do have a general "No Returns" policy; however it is my priority to do what I can to make sure that you are happy with your purchase, within reason. Remember yarn varies in color and they are handmade; no two items will look exactly the same. I cannot guarantee the finished product will look exactly like the pictured photo but all products will be beautiful. Also, all items fit a little snug at first. With time and wear items will fit perfectly. Please contact me asap at TheKnittedSparrow@gmail.com if you have any questions or concerns. I would love to hear your feedback about your purchase. Please offer feedback for my shop once you have received your order so I can continue to improve the buyer's experience. Thanks again, have a wonderfully cozy day & please come again! Warm Wishes, Amanda, The Knitted Sparrow

Payment Policy

Because my items are mainly custom made cancellations must be made within 24 hours of purchase. If you have any questions about your purchase please ask me BEFORE you checkout. If you have any questions please email me BEFORE checkout. :)

Shipping Policy

Unless otherwise stated all orders will be shipped within 3-5 business days after your purchase. I will personally email you when I have shipped your purchase. Outside US or Canada: If you live outside of the US or Canada please contact me prior to ordering for shipping costs.

Refund & Exchange Policy

I do have a general "No Returns" policy; however it is my priority to do what I can to make sure that you are happy with your purchase, within reason. Remember yarn varies in color and they are handmade; no two items will look exactly the same. I cannot guarantee the finished product will look exactly like the pictured photo but all products will be beautiful. Also, all items fit a little snug at first. With time and wear items will fit perfectly. Please contact me asap at TheKnittedSparrow@gmail.com if you have any questions or concerns.

Contact Information

You can contact me through email at TheKnittedSparrow@gmail.com or through facebook at facebook.com/TheKnittedSparrow

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