Tee Jay's's Policies
Orders are only processed once payment is complete.
Processing Time - The time we need to prepare an order for shipping varies but most orders are processed within 48 hours. Estimated Shipping Times - North America: 3-5 business days We do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose. Customs & Import Taxes - Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Refund & Exchange Policy
We gladly accept returns, exchanges, and cancellations. Just contact me within: 3 days of delivery Ship items back to me within: 3 days of delivery Request a cancellation within: 24 hours of purchase The Following Items Cannot Be Returned or Exchanged - Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for custom or personalized orders. Conditions Of Return - Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order? Please contact Tony@TeeJays.online if you have any problems with your order.