Payment Policy

Orders are only processed once payment is complete.

Shipping Policy

Processing Time - The time we need to prepare an order for shipping varies but most orders are processed within 48 hours. Estimated Shipping Times - North America: 3-5 business days We do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose. Customs & Import Taxes - Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Refund & Exchange Policy

We gladly accept returns, exchanges, and cancellations. Just contact me within: 3 days of delivery Ship items back to me within: 3 days of delivery Request a cancellation within: 24 hours of purchase The Following Items Cannot Be Returned or Exchanged - Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for custom or personalized orders. Conditions Of Return - Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Other Policies

Privacy Policy - We will only use your shipping and billing address, and contact information to communicate with you about and fulfill your order.

Contact Information

Questions about your order? Please contact Tony@TeeJays.online if you have any problems with your order.

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