Tangles, Twists and Treasures's Policies
Welcome to Tangles, Twists and Treasures, your source for fine costume jewelry and accessories made out of tangled drawings, twisted crochet, vintage treasures and natural elements! Feel free to browse around our store and if you have any questions or would like to have something customized or custom made, please don't hesitate to ask!
We accept all payments through PayPal. We ask you to please pay promptly so we can get your order processed and on it's way to you quickly. Florida residents will be charged applicable state sales tax.
Shipping is guaranteed to be $5.95 or less to anywhere in the United States. Orders from within the US will be shipped via USPS First Class Mail or Priority Mail (whichever is most cost-effective for your order) and will include Delivery Confirmation and Insurance. Orders over 10# will be more and may ship via an alternate carrier at our discretion. Alternate shipping methods (USPS Express Mail, UPS or FedEX) can be arranged, if you desire. Contact Us for details before ordering as additional charges will apply. Orders from outside the United States will be sent via International First Class mail and will have a US Customs form included. Customs, handling, and duty fees may apply to international orders and are the responsibility of the buyer. Please note that WE DO NOT SHIP TO THE FOLLOWING COUNTRIES: Afghanistan, Angola, Bolivia, Burma, Congo, Cuba, Iran, Iraq, Ivory Coast (Cote d'Ivoire), Liberia, Nigeria, North Korea, Paraguay, Sierra Leone, Somalia, Sudan, Syria, Venezuela and the United Arab Emirates. Orders placed from these locations will be canceled (sorry!). Shipping & Handling - Our normal shipping rates are based on latest actual pricing from the USPS to ship our items. Handling includes envelope/box, packaging materials and expendables used to prepare your items for safe shipment and the preparation of any necessary paperwork (Customs Forms, Express Mail, etc).
Refund & Exchange Policy
We want you to be 100% satisfied with your items. Unused items are eligible for Return, Exchange, or Refund if you are unsatisfied in any way. Custom Orders are NOT eligible for Return, Exchange or Refund. Incorrect items or those with manufacturing defects/errors (including Custom Orders) will be replaced upon return and at no additional charge to the customer. Shipping and Handling charges are -not- refundable. Seller is not responsible for items damaged during installation or through misuse by the Buyer.
All items are made-to-order and generally take 3-5 business days for assembly. Custom orders may take slightly longer. Wholesale service is available. Priority Service (moves your Order to the head of the queue) is available for an additional fee. Contact Us for details before ordering. DISCLAIMER: All logos and registered trademarks are the property of their respective companies and the use of any purchased or requested item that contains any Trademarked or Copyrighted material is the sole responsibility of the purchasing entity. Along with purchase made from GinasHooked, Buyer agrees to the following: The purchase of any custom requested item establishes a warranty and representation by the entity or individual purchasing the requested custom item that such entity or individual is the owner of all trademarks or copyrighted material contained therein or has obtained any required authorizations or allowance from the owner to duplicate given design or logo. The encumbrance of acquiring the applicable approval to duplicate designs that are a registered copyright or trademark lies completely with you and your company. You must obtain the applicable approval, if needed, before placing any order that entails copyrighted artwork or logos. By purchasing you are conveying to GinasHooked that you have authority, or that you have obtained approval to reproduce the requested trademark or logos All efforts to make fraudulent purchases and entrap or damage GinasHooked or HookedOnTheFeeling in anyway by misuse of trademark or copyright laws to create financial gain, discredit our good name and standing in the market place, etc. is subject to civil and criminal liabilities.
Visit our website at http://tanglestwistsandtreasures.com to see our Product Showcase, which has our full portfolio. Like Us on Facebook at : https://www.facebook.com/TanglesTwistsNTreasures