THH Creations's Policies
Thank you for your patronage. We are a mom & dad team working nights and weekends to build your handcrafted items. We are proud of our work . We strive to build solid, attractive wood products that last a lifetime. Each piece is made with the same care and craftsmanship we expect ourselves. We won't ship until we are satisfied with the final results. THH Creations originated to make quality wood projects for family and friends. We started building rustic wood trash cans and pet toy boxes. Requests for custom projects expanded our inventory. If you have a project in mind but don't see it listed, just ask us. We hope you will enjoy your THH Creation!
Full payment must be received before shipment
Processing time The time I need to prepare an order for shipping varies. For details, see individual items. Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Refund & Exchange Policy
I don't accept cancellations But please contact me if you have any problems with your order. The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.