Payment Policy

Payments are via PayPal. Invoices come from The Craft Corner. If using codes or discounts, they need to be provided prior to checkout. Payment is due within 24 hours. If not paid, invoice will be canceled.

Shipping Policy

Shipping occurs within 3 business days. Made to order ships within 7 to 14 business days. Custom orders ship up to 7 days after materials arrive for items. We do not guarantee that boxes or poly-mailers will arrive intact (damaged goods are reported to carrier). We ship through USPS at the least cost to customer. If you need faster shipment, we can ship for an additional charge. Please be aware that shipping costs do change during holiday seasons and delivery is an estimated time frame. When checking out, please ensure you pick the correct shipping option that best fits your needs and delivery time-frame.

Refund & Exchange Policy

You may return new, unopened items within 15 days of delivery for a full refund; all sales are final on custom orders. Most returns are fully refunded in 3-5 business days after we receive and process the return. It may take longer for the credit to appear in your account depending on your bank. Most items that are in stock ship within 3-5 days after receipt of your returned item, but may take longer depending on availability. To avoid returns incorrect items, please be specific when ordering personalized items, please send us proper head measurements so we can better serve you; we will follow the instructions on your order, so be sure you send the correct information. If you have any questions regarding the size or color of products, please contact us prior to placing your order. If you received a damaged or defective item, we’ll ship you a replacement of the exact item upon receipt of the damaged or defective item. We will send you a return shipping label for the return. To request a return authorization, please send an email to: [email protected].

Contact Information

Contact Us: [email protected]

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