Sugar Coated Furniture's Policies
Last updated on Jun 19, 2019 ******Please note****** PLEASE PLEASE READ ALL OF THE ITEM DESCRIPTION BEFORE PLACING YOUR ORDER. CUSTOM MADE ITEMS ARE NOT RETURNABLE*****Approximate times for custom orders are just estimated and do depend on the amount of work we have at the time. It could take a few days more ---or even a few days less than Etsy approximates on date of shipping. We are human and have everyday problems like the rest of the world and we are just a 2 person "MOM and POP" shop. Please be patient while your order is being created! Each one is made with LOVE!!! This a one of a kind custom made JUST FOR YOU item! You choose the image that YOU want. It takes me on average 2-3 weeks to make it for you! I do not accept returns for that reason ---unless you were to receive it and it not be as described as in the item description! Buyer pays return shipping. Please note, there may be slight variations in the image and slight wrinkling or creasing may occur and is common and normal with this art form. Does not take away from the beauty of this item and just adds to the handmade charm of this item. You are purchasing the chest or table, the image and paying for my time to create it. (Decoupaging services)*******
Payment is immediately required through PayPal
CUSTOM MADE JUST FOR YOU, SO PLEASE ALLOW 2-3 WEEKS FOR DELIVERY. WILL BE SHIPPED USING USPS PRIORITY MAIL (2-3 BUSINESS DAYS.)
Refund & Exchange Policy
The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders Perishable products (like food or flowers) Digital downloads Intimate items (for health/hygiene reasons) Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.