Spirit Stone Store's Policies
Customers should be aware that our products are made by hand and can vary slightly from the photos. And since they are made from concrete, variations in color and characteristics are natural occurring effects and do not constitute a defect in the quality or appearance of the product. Customers purchasing such items agree and accept such naturally occurring variations.
we accept all major credit cards thru PayPal
We ship USPS and will use the most cost effective options. If purchasing multiple items that will fit in the same box you will not be charged separate shipping.
Refund & Exchange Policy
If your item arrives damaged contact us immediately so we can file a damaged claim with shipping carrier, we will refund your money or replace damaged item. You must save the original box and all packing material. The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: •Custom or personalized orders