Southern Grace Jewelry's Policies
My name is Shannon Clark and I started Southern Grace Jewelry in January of 2016. I have always loved making jewelry and thought it would be a great side business while being a stay at home mom to my new born daughter. I love how certain pieces of jewelry can give you strength, courage hope. My Message Bracelets are my absolute favorite! I love Natural Stone bracelets because no two beads are the same.
I accept Venmo, Stripe and Facebook Payments. Payment is due at the time of purchase. Payment for Custom Orders/Special Requests is due at the time of purchase as well.
I ship point of sale purchases within 2 days of purchase. Please allow 7-10 days for Custom Orders/Special Requests. I charge a flat rate shipping charge of $5.00.
Refund & Exchange Policy
Please allow 7-10 for delivery. Payment is due at point of purchase. Custom Orders/Special Requests have must be paid in full before work on the piece begins. I always send my customers photographs as the work is being done so show them the process and make sure they are happy with it.
All Sales are final. Exchanges are allowed within the first 10 days of receipt. Repairs are free.
Customers can reach me at firstname.lastname@example.org