Soft Baby Shoes's Policies
I am a long distance runner, I know how important shoes and healthy feet are! Especially when Baby is just starting out walking. As soon as your baby begins to stand, then walk, it can be hard to keep up. Now that your baby is mobile, you need to keep baby’s precious feet safe. At this age it’s crucial they develop healthy feet that will benefit them in many years to come. It’s vital during these months to keep babies feet safe and give them the room they need to grow. The human foot is one of the most amazing parts of the body! It contains 26 bones, countless ligaments and several muscles. So what type of shoes do you put on your baby’s feet at this time? Soft-sole shoes! Soft-sole shoes offer several benefits for your growing baby. Pediatricians recommend children go barefoot as much as possible up to two years of age, but as beneficial as this may be, it isn’t always practical. Soft-sole baby shoes combine the best of both worlds. They protect feet from the cold and other elements without compromising natural barefoot flexibility. Accepted payment methods
Payment must be received before your item(s) is shipped. I accept payment through Etsy via Paypal, credit card, or Etsy gift card. Cancellations after shipped item will no longer be accepted.
The time I need to prepare an order for shipping varies. For details, see individual items. I will notify you if turn time will take longer than expected. If you need an item by a specific date, please contact me before purchasing. I am almost always able to accommodate rush orders. Once the post office accepted your package, I have no control over how long delivery takes. Packaged shipped to US addresses are usually delivered within 2-4 business days of shipment, but sometimes packages can take longer. The post office does not consider a package lost until 3 weeks have passed from date of acceptance. If your tracking shows that it is stuck somewhere, and has not been delivered for over 3 weeks, please contact me and we can go from there. Tracking is included with every purchase. If you claim that a package was not received, but the tracking # states it was delivered, I am not responsible for replacing the delivered item.
Refund & Exchange Policy
I create high quality products. This is why I offer a 100% guarantee on any quality issues. I take criticism, customer service and quality control extremely seriously. I truly dislike to make the same mistake twice. For this reason, when it comes to guarantee, items with issues need to be photographed and may need to ship back. This way I can inspect the problem and correct my mistakes. In the meantime you will receive an exact same pair of brand new soft baby shoes!
Please keep in mind that every pair of Soft Sole Baby Shoes are handmade by me. Since they are handmade, one pair at a time, pattern placement may vary, but will always stay true to the design of the product shown in the photos.