Processing time: The time I need to prepare an order for shipping varies. For details, see individual items. Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Policy

We accept payments through PayPal only.

Shipping Policy

We do not process, or ship, orders on Sundays and holidays.

Refund & Exchange Policy

I gladly accept returns and cancellations: Contact me within: 3 days of delivery Ship items back within: 14 days of delivery (at buyers cost) Request a cancellation within: 6 hours of purchase I don't accept exchanges: But please contact me if you have any problems with your order. The following items can't be returned or exchanged: Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders Digital downloads Items on sale Conditions of return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Contact Information

If you are not happy with your purchase, please contact me first before leaving feedback. I would like everyone to be happy with their purchase if we can!

Return to Store Contact Simply Montessori