Sheer Kween’s's Policies
Hello friends! I do not do custum orders unless it’s just a specific color(s) you are looking for. Custom orders take a minimum of five days to complete, so please don’t hesitate to contact me, even if you are just “shopping” and are curious! I normally make two to three creations for you to choose from.
Paypal is the only option available at this time. Please be advised that orders will not be processed until payment is received.
Shipping is FREE within the US. My main shipping method is through FedEx. If you need special arrangements for a delivery through a different carrier, please contact me before making your purchase. Thank you!
Refund & Exchange Policy
Items are non-refundable. I work are to make the items as perfect as possible before posting them. If you have concerns about materials due to allergies, materials, ex: lead allergy (chains), please contact me prior to purchasing so I can accommodate your needs. I understand ♥️
Items are shipped between 1-3 *business* after receipt or purchase. If it is a “custom” request, ex: specific colors, pendant shape, you are purchasing, this can take 3-7 business days to be shipped.