Introduction

The following information are the policies for my shop. Contact me if you have questions about these policies.

Payment Policy

Payments must clear within 7 business days. If the payment does not clear, I will cancel the order. If you decide to cancel your order, please contact me within 48 hours of your purchase. You will receive a full refund. Any other cancellations will not be refunded. I prefer that customers make their payment through Pay Pal. Email me if you want to pay use a different method. I will discuss it with you.

Shipping Policy

All items priced at 35.00 or more are shipped free. My preferred shipping providers are USPS or UPS. Most of my items are lightweight and I use the provider that gives me the cheapest price. Regular shipping is usually between 7 to 10 days. Tell me if you want it sooner and I can use USPS flat rate priority mail. It will cost more, but you'll get it quicker. Payment must be cleared prior to shipping. No exceptions.

Refund & Exchange Policy

Refunds and exchanges will ONLY be processed within 30 days of the date of purchase. Items must be returned in their original condition in order for a refund or exchange to be processed, less shipping. In the unlikely case that damage occurs during shipment, return the entire package in order to receive a full refund or process an exchange. If damage occurs during delivery, I will sew the original item again for you.

Other Policies

If you see something that you like, but you wish it was sewn with a different color fabric contact me. I am happy to sew special orders because my goal is to please my customers. It will take me 5 to 9 days to complete an order. If you desire you may purchase the fabric yourself and mail it to me. Contact me if an item is not the right size. I will sew it again, but I might not have the same fabric any more (discuss this further). I must receive payment before I start to sew a special order.

Contact Information

My email address is: [email protected]. Feel free to contact me with questions about an item you are interested in or want to order. I gladly accept special orders for any of the things you see in my shop.

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