Introduction

I am an independent artist working from home, selling my crafts on a part-time basis. I am happy to work with any customer to ensure their satisfaction within reasonable means, so please do communicate! Please be patient. Hand made crafts take time.

Payment Policy

Payment via PayPal only. Ready-to-ship items will be sent within 2 weeks of receiving payment. Custom items will begin construction as soon as I have the necessary information, but personalization and shipping will not occur until payment is received. If an item can not be sent for any reason, a full refund will be issued.

Shipping Policy

Shipping goes out once a week. Expect 2 weeks for handling on completed products. Custom and create-on-demand products take additional time for construction. Rushed production and shipping cost extra. If you have a deadline, please inform me at the time of purchase. I will do my best to accommodate reasonable requests.

Refund & Exchange Policy

No returns on personalized items. Custom items may be returned or exchanged if they are in sellable condition. Exchanges may be negotiated, when comparable items are available. A refund will be issued only after a returned item is received. If the issue is my error, I will refund your shipping costs to return. When in doubt, contact me, and we’ll see what I can do to help.

Other Policies

I will not negotiate further with individuals who become abusive in their communication. If you can not remain civil, please take your business elsewhere.

Contact Information

Direct all inquiries to SeedsOfFireDesigns@gmail.com I will usually respond within 3 days, but please allow up to 2 weeks when things get busy, thank you.

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