Seasation Creations's Policies
Payment must be received before an order will be started. Aftcra only accepts payment in the form of PayPal- you can pay out of your personal PayPal account or enter a credit/debit card number.
Shipping overages will always be refunded! The customer is responsible for providing an accurate shipping address and will be responsible for covering the cost of shipping if an order is returned and has to be re-shipped due to an incorrect address. If the customer refuses to pay for the item to be reshipped, the customer will be refunded the cost of the item minus the cost of the original shipping amount. If the customer wishes to change their address before the order is shipped, the original order will be refunded and the customer will be required to re-purchase with their updated/correct address.
Refund & Exchange Policy
I AM NOT RESPONSIBLE FOR ITEMS LOST IN THE MAIL! The customer has 14 days from the time the order is tracked as "delivered" to dispute any issues. Keeping track of that date is the responsibility of the customer! While I package every item the safest way possible, I will gladly fix or replace the item if it arrives damaged. Message me describing the issue and we will work something out or file a claim with USPS (if applicable). Shipping for refunds/exchanges NOT due to damages or a mistake on my part will be the sole responsibility of the customer. Refunds will not be given once an order is delivered for any reason other than damages. If the customer wishes to change their address before the order is shipped, the original order will be refunded and the customer will be required to re-purchase with their updated/correct address.