Introduction

Thank you for visiting Retro Mod Home. I take great pride in handcrafting each and every item. Please take a while and look around. Please feel free to convo me with any questions and or comments, I'd love to hear from you.

Payment Policy

I accept all major credit cards and PayPal.

Shipping Policy

If your purchase is a gift for someone special, and you would like for direct shipment to the recipient, please let me know and I will be more than happy to send a small card with a personal message. All items will be shipped within 3 days of purchase after payment is received. For my magnets and jewelry, I ship USPS first class mail with delivery confirmation. For my bowls and coasters, I ship Priority mail with delivery confirmation. If you would like a different shipping method, just convo me and I can adjust your shipping amount if necessary. You will receive an automated e-mail with a tracking number from etsy when your purchase has shipped. I offer reduced shipping cost when purchasing multiple items which will be calculated in your cart. I am always happy to answer any questions you have about shipping costs. All orders are nicely wrapped and shipped securely in bubble mailers or boxes. When appropriate, I recycle those annoying flyers we get in the mail for packaging material. For orders outside of the United States, customs fees and duties are the responsibility of the buyer.

Refund & Exchange Policy

My goal is for a happy customer! If you are dissatisfied with any purchase for any reason, please convo me and I will be happy to work something out with you. I will gladly accept returned merchandise and fully refund you (minus shipping) if you contact me within 7 days. Returned items must be in original condition and properly packaged so there is no breakage.

Other Policies

I always welcome custom orders and I am pleased to create something unique and special just for you. Once the details of the special order have been agreed upon, I will ask for payment in full and work will begin. If the customer decides to back out of the plan once payment has been received and work has begun; a $10 non-refundable fee will incur for my time. I do not accept returns, or offer refunds, for custom orders. Once the item is complete, photos may be sent upon request.

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