Ratliff's Cowboy Creations's Policies
I keep in close contact during the time I am working on your order. I send the intial sketch and works in progress photos, that way we can make changes if desired.
Partial payment of 50% up front for me to work on a custom order, payment in full before I will ship the order.
Shipping right now is through the USPS, earrings run approximately 4.50-5 for shipping and handling. I do get estimates from the post office before shipping so I don't over charge.
Refund & Exchange Policy
Since I stay in such close contact during the making of custom orders, all sales are final. Pre made items refunds or exchanges will be considered.
Any questions or concerns please feel free to contact me at firstname.lastname@example.org. Consult on custom pieces is no charge.