Nancy's Beads and Baubles's Policies
I ship first class with tracking under 16oz. Over 16oz Priority. If you need in a hurry, contact me.
Refund & Exchange Policy
Custom orders are not refundable unless I made the mistake. I will work with anyone to exchange or repair problems. Returns are at the buyers cost. If the problem was my fault, I will pay for the postage back to you.
Custom orders take time. If you buy a Ready to Ship (RTS) items, I can mail out 24-48 hrs. Custom orders may take 3-10 business days to make. Please be patient and keep in mind if you need something in a hurry.
You can email me with questions RNNan13@gmail.com