Payment Policy

Paypal accepted.

Shipping Policy

I ship first class with tracking under 16oz. Over 16oz Priority. If you need in a hurry, contact me.

Refund & Exchange Policy

Custom orders are not refundable unless I made the mistake. I will work with anyone to exchange or repair problems. Returns are at the buyers cost. If the problem was my fault, I will pay for the postage back to you.

Other Policies

Custom orders take time. If you buy a Ready to Ship (RTS) items, I can mail out 24-48 hrs. Custom orders may take 3-10 business days to make. Please be patient and keep in mind if you need something in a hurry.

Contact Information

You can email me with questions

Return to Store Contact Nancy's Beads and Baubles