Prairie Rose Botanicals's Policies
All items are small batch and crafted to order, this ensures that items purchased are fresh and have a longer shelf life with the customer! While I do stick to strict formulations for each item, items are made in small batches once ordered. This means that the color and or scents may vary slightly.
Payments are processed once the order is placed.
While most items can be crafted within a few hours, please allow 1-3 days for the order to ship. Shipping labels are created once products are made and ready to ship. All orders are shipped with flat rate 2-3 days shipping and will come with a tracking number.
Refund & Exchange Policy
Currently we do not take returns or exchanges. If there is an issue with your order, please reach out to me directly and I can work with you to resolve the issue. You can email: email@example.com
If you have any questions or concerns, please email: firstname.lastname@example.org