Phoenix K Creations's Policies
I carefully choose the herbs, oils, and clays to externally treat certain ailments or for their ability to detox your body. All oils are cold processed and infused with herbs during a no heat 6 week steeping. All products come in amber glass bottles or jars, no plastic! I am the kind of person that reads every shampoo label in the isle before picking one that really is all natural so you know when buying my products, you are buying from a picky person and I wouldn't put my name on anything I wouldn't use personally!
Credit Cards and Paypal accepted.
Orders ship within 1-3 Business days. All shipments are sent in 100% Recycled packaging from the boxes to the filling and shipping labels. Tape may be 100% Recycled paper or occasionally I use Biodegradable Plant Cellulose tape.
Refund & Exchange Policy
Refunds will be handled on a case by case basis. Please contact me privately if there is an issue or complaint. Returning the product before the refund may be required. If the product is lost or damaged during shipping please contact the shipping company and file a claim with them as all shipments are insured.
Phoenix Kasper- Owner/ Operator PhoenixKCreations@gmail.com 707-358-0121