PhantomCraft Productions's Policies
Hello and Welcome!! PhantomCraft Productions is currently made up of a mother and daughter team in Philadelphia, Pennsylvania! Sinh (the mother) is a 34 year old graduate student of Temple University who is also working at the University's Institute on Disability as a Peer Coach TA. Synthetik Creations is Sinh's shop. The shop produces leather and chain mail jewelry, papercraft and paintings. Anya (the daughter) is a 13 year old elementary student. Honeybee is Anya's super adorable jewelry line, most of which is made with reclaimed material!
All payment is due before production.
We ship flat rate USPS with tracking.
Refund & Exchange Policy
We don't do refunds/exchanges unless the piece is lost in transit.
Be aware that all our products are handmade. Everything is made to order so expect roughly 3-5 business days of production. Sometimes the places we purchase raw materials from have problems. In this case you will be notified.