Pampered Oasis's Policies
Pampered Oasis creates candles and bath and body products that are created with all natural materials and premium fragrance oils that will always enhance the beauty of your home and will do it's best to preserve the environment by using materials that are clean burning, as well as easily biodegradable. Pampered Oasis will always look for the best possible ingredients while preserving the environment and provide the best possible products and customer service to their customers. At Pampered Oasis we value our customers, integrity, passion, and excellence. We are always looking for ways to improve our products and get the best possible fragrances to make your house smell as wonderful as possible. We are continually looking for the fragrances that will mix well into my candles and bath and body products. We look for the maximum amount of fragrance and essential oils that will give the best possible sense throw in our candles, tarts, bath and body products. We believe that aromatherapy is essential to bring back memories and relaxation and use that to bring our products to you for the best possible experience.
Payment must be made within 24 hours of order, unless paying by check or money order. Check and money order payments must be received within 7 days of order.
I will take the utmost care in packaging your items, so that they will arrive to you safely! However, if something does happen to arrive broken or gets lost. I will be happy to replace the item.
Refund & Exchange Policy
Due to the nature of items I cannot accept returns. However customer satisfaction is guaranteed. If you have any problems please let me know and I will do my best to work with you and resolve any issues that you are having.
If for any reason you are not happy please let me know immediately and I will do whatever I can to remedy the situation even though I do not accept refunds! Please do this before leaving me a bad review, I always want to make my customers happy. I can also accommodate wholesale orders, please message me. I guarantee that my candles will have a strong scent throw and are made from all natural ingredients. I also guarantee that my bath and body products are also made from all natural ingredients. All custom orders must be paid up front! Please note that all of my products are made to order, however, I do have some stock that is ready to go.
My name is Shellie Robertson and I live in the Pittsburgh area. You can reach me by email at firstname.lastname@example.org