Introduction

Come take a step into the world of minerals where you'll find joy to be abundant when marveling in their natural beauty. If you have questions about a product, shipping, materials, location of stones, thoughts on personalization or customization, or anything else at all don't hesitate to contact us and we will get back to you as soon as we can! [Note: Not all products are always listed online, so if you're looking for something in particular please feel free to send an email to pswmineraldesigns@gmail.com and we will do our best to connect you with that one special piece that calls your name] ++ Don't forget, every order comes with a Free Gift! ++ We hope these stones provide you with the same happiness they have gifted us with. :)

Payment Policy

Orders will not be shipped until Payment is received and cleared. PayPal, Credit & Debit Cards are readily accepted. Please message us for other possible payment options before ordering to see if something can be arranged. Also, for any chain swaps or customization please send an email before paying. NOTE: You do not need a PayPal Account to pay for your items through PayPal: You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

Shipping Policy

Shipping will occur only after Payment is received and cleared. Each product will be shipped in its own appropriate sized jewelry gift box within shipping box unless asked otherwise. All items purchased qualify for a free gift, compliments of P.S.W Mineral Designs. Items will be shipped to the address given upon check out. Local orders can be personally delivered to meet deadlines and/or to accommodate time frames.

Refund & Exchange Policy

If for any reason you are unsatisfied with the item you received you may return the unworn, resellable piece in its original packaging back within 3 days of the package delivery confirmation for a refund. Buyer is responsible for paying shipping for returned items. An exchange for something of equal or lesser value will also be accepted. No returns after 15 days. Please message us for more details or to handle any issues as well as for defective upon delivery circumstances. Our goal is your happiness and we are willing to work towards resolving all issues, just remember: Communication is Key!

Other Policies

We're here to answer any and all questions and inquiries, assist if issues arrive during or after purchasing, and can work with you on many things so just ask and we'll do our best to assist in any way we can.

Contact Information

Email: pswmineraldesigns@gmail.com If needed, a phone number contact can be provided through email

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