Thank you for stopping by! One Artsy Fox is a custom, made to order shop. That being said our turn around time could vary from a couple days, for the smaller projects, to a week or two for the larger ones.
Upon cleared payment and the items completion, we will securely package your item and ship via USPS to the address provided. If your interested in shipping upgrades, please contact us and we can look into those rates for you. We are not responsible for items/refunds in the event they are lost during shipping.
Refund & Exchange Policy
If you are ever unsatisfied with your purchase from our shop, please let us know. Our priority is that you are 100% satisfied! As a general policy, please return your item to us within 15 days of purchase (postmarked when sent back to me). Upon receipt of your return, I will refund your account for the item's price.
We love custom orders! If there's something your looking for that we don't have covered in our shop, please contacts us and let us create something for you! We will send you photos of the finished product before shipping to ensure that all expectations have been met!
You can contact me at firstname.lastname@example.org.