OOLALA JEWELRY's Policies
OoLaLa! Welcome to my jewelry boutique! It all started with my favorite bracelet - the engraved bracelet. I designed this 3 disk bracelet with my 2 children's names, and mine and my husbands initials, and I engraved the back with the names of my dogs! It was THE BEST "gift to myself" EVER! To have my children, my husband, and my beloved dogs on a bracelet was perfect! So what started with a beautiful engraved bracelet has lead to unique one-of-a-kind designs in Mother's and Grandmother's bracelets, to my very special 3 Wish bracelet each with its own poem, and to my one-of-a-kind wearable art designs! OoLaLa! I am a one woman show - I do all the designing, manufacturing, ordering, purchase orders, marketings, sales, accounting, bookkeeping, order processing, blah, blah, blah! So, this means that I make all the rules! If you have any special requests or are wondering who is actually making your beautiful bracelet - it is all me! Convo me with your questions. Thank you for visiting my boutique. I hope you become an "OoLaLa" girl!
Thank you for shopping with OoLaLa Jewelry! I accept PAYPAL, VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS Sales tax is charged to orders shipping to VA (6%) and MD (6%) Shipping
I ship all orders with USPS FIRST CLASS MAIL with Delivery Confirmation. If you would prefer a different shipping option just convo me and I can make arrangements. FOR SHIPMENTS OUTSIDE THE USA: 3 weeks is typical to most places but it can take longer. There is now tracking to Canada, Mexico, Australia, the UK and select EU countries. Please be aware that your government may impose import fees, taxes, or duties at the time of delivery and these are the sole responsibility of the buyer. For information you should contact your postal service. If you are in the UK and have not ordered from overseas before, this link will explain the delivery procedure: http://www.royalmail.com/personal/help-and-support/Ive-received-a-card-asking-for-a-payment
Refund & Exchange Policy
Customer satisfaction is very important to me because my name is on the line. I want you to wear your OoLaLa jewelry and to LOVE it! My goal is for you to be so happy with your jewelry, that you will tell your friends and families about your OoLaLa jewelry and pass along my information. Therefore, I stand behind every piece I make. I offer FREE resizing within the first 30 days of purchase. I also offer a full refund or exchange within the first 14 days of purchase. EXCEPTION: ENGRAVED ITEMS ARE FINAL SALES. No refund or exchange. I will resize or restring the bracelet for you. I will email you prior to engraving to verify the spelling etc for the engraving, and I will ask you to sign off on it, to be sure it is correct.
Each piece is designed by me, and no two will ever be exactly alike. Many of the styles you see in my boutique are one-of-a-kind pieces. For custom MOTHERS & GRANDMOTHER'S bracelets please note that the picture shown is an example of that style of bracelet. Your bracelet will be designed to your specifications, and therefore may vary slightly from the picture shown. This is due to the customization you choose, the size of the bracelet and the length of the names in your bracelet. Be assured that the OVERALL LOOK WILL BE THE SAME, but each one is individually made to reflect your special family. Bali bead selection changes. Charm choices vary and are not always available. Your jewelry will be beautifully packaged in a pink organza bag (is there any other color?) Ready for gift giving. The price of Sterling Silver is constantly on the rise, as a result prices are subject to change without notice. Seller Information
Midge McHugh OOLALA JEWELRY 1504 BROOKDALE CT WINCHESTER, VA 22601 firstname.lastname@example.org