Payment Policy

Payment is due before the item is shipped to the address you provide.

Shipping Policy

Once your package(s) has been delivered, please inspect the condition of the package BEFORE YOU OPEN IT. We provide insurance to cover any damages, but the insurance will not cover any damage if the package has been opened. If you believe that the package has been damaged, based on inspecting the outside, please contact us immediately at: info@norskvalley.com. We will then contact the shipping company and take care of the process of dealing with the issue at hand. If the package was damaged in transit, you are not liable at all. (Unless you open the package, at that point, you are now liable as you have officially taken ownership of the delivery. So, please inspect the package before opening).

Refund & Exchange Policy

All sales are final. If you have questions about this, please contact me

Return to Store Contact Norsk Valley Workshop