IMTEK | NoOdor.com is committed to protecting your privacy and enhancing your online shopping experience. When you place an order or request information, we may collect your name, address, telephone number, credit card number, card expiration date and e-mail address. We use this information to process and fill your order and to send you requested information. All of your personal information is protected by our (SSL) encryption technology. This securely encrypts and protects all of your personal data including your name, address and credit card information so that it can't be read by anyone over the internet. We value your trust very highly, and we will work to ensure that your personal information that you provide us will be fully secured and protected. The information collected on this site will NOT be sold, rented, traded, abused, or shared with any other companies.
Credit Card, Paypal
SHIPPING POLICY: All orders received for in stock items will usually be shipped within 48 hours via UPS or United States Postal Service (USPS) to all US and international locations. Shipping charges will be displayed and added to your order during your checkout. The shipping charges will depend on the shipping method you choose and the weight of your order. Please note that UPS guarantees delivery but USPS does not. After you checkout, an invoice will be displayed with the products you ordered, shipping charges and total. You will also be emailed an invoice. Please retain the electronic receipts for your record. You will need to submit them to us as your proof of purchase when making any returns. Refunds or exchanges may not be possible without your invoice if we cannot track your order. We are not responsible for any duties, taxes, customs fees, etc. that may be imposed in a foreign country over the original invoice amount. Furthermore, we are not responsible for delivery delays or cost due to incorrect addresses provided. Occasionally, USPS delivery takes longer to some zip codes than the averages stated on our websites and we are not liable for that.
Refund & Exchange Policy
Refunds, Returns & Exchanges If you need to return items for any reason, please email us first at firstname.lastname@example.org to receive your Return Goods Authorization (RGA) number and return instructions. Telephone requests will not be accepted. Please submit your invoice and reason for return in your email. Any product returned without prior approval will not be processed, refunded or exchanged since we will not have any way to track the return. We will not accept any responsibility for items returned without an approved and valid RGA number from IMTEK. Refunds or exchanges must be made within 30 days from date of purchase. Customers are responsible for shipping/freight charges. All returned products must be in their original packaging, resalable condition and include a copy of the original receipt. If USED products are returned because they are claimed to be defective or damaged, IMTEK reserves the right to test them to verify the claims before issuing credit. Returns made after more than 30 days from date of purchase will only be accepted at the sole discretion of IMTEK and may be subjected to a 35% restocking fee if they are accepted. Shipping charges are not refundable. Refunds or exchanges may not be possible without your invoice if we cannot track your order.
IMTEK Environmental Corp. PO BOX 2066 Alpharetta, GA 30023 USA Web: www.NoOdor.com Email: email@example.com Phone: 770-667-8621 FAX: 770-667-8683