Welcome to Motheroat! My philosophy is making wonderful handmade items that are durable, usable, and washable.
Paypal. For custom orders payment must be received in full before work begins on the request and at the point the two week time frame will begin.
I ship using standard USPS Priority Mail, If you would like to have insurance, a tracking number, or any type of shipping upgrade please convo me so I can make the proper arrangements. Any additional shipping costs outside the standard USPS Priority Mailing is covered completely by the buyer. I am in no way responsible for lost, damaged, or stolen items when using the standard shipping. I will also ship all orders within 48hrs of purchase, unless the order is a custom order. Custom orders require a two week time line for item to be created then shipped.
Refund & Exchange Policy
There are a NO REFUNDS on custom requests. Anything purchased that was not a custom order I will accept back the item within fourteen days of the original order and give a refund of just the purchase price (all shipping and handling is retained), the item must be in resalable condition no visible wear or damage and the return shipping will be at the cost of the buyer.
My overall goal is to make each item special with the customer in mind. Please feel free to contact me if you have questions, concerns, or if you might need more details on any of my policies. Custom requests are available and take a full fourteen days to complete not including shipping time.
Amanda Johnson firstname.lastname@example.org